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Terms and Conditions

Terms and Conditions

Please read them carefully before placing any order. by using this website or placing an order, you hereby agree to our terms and conditions stated below. 

Terms and conditions can be changed with no prior notice, in such cases, the changes will be applied to orders thereafter. Changes do not apply after the confirmation of your orders.

All terms and conditions are applicable to you once you are visiting the website whether you have an account or not.



This site “Chi-Arabia” is owned by The Medical Company for Advanced Technologies.


All content included on the Site, including but not limited to text, logos, graphics, images, is the property and copyright work of CHI-Arabia and is protected by copyright or other intellectual property rights and laws.


Any kind of Harassment on the site via e-mail or chat, including but not limited to posting or sending information that is false, inaccurate, threatening is strictly forbidden.


Pricing of products in Chi-Arabia is calculated in Saudi Riyal SR


Our Company manages the transportation through third party companies specialized in this field. In either case, Our Company shall not be responsible for any delays or excessive delivery fees that could result from its selection.


The discount shall apply to the invoice value of the products only, but not to taxes or delivery fees. Our Company reserves the right to require advance payment for the goods for any cause. All Prices do not include taxes. Taxes are paid by The buyer based on the invoice.


Goods cannot be returned, and orders cannot be canceled once the company accept it upon buyer’s confirmation, except in case of orders mistakes (e.g. if buyer receives products that were not ordered). Goods shall be returned within (3) days after receipt accompanied by original transportation bill in their original status including but limited to scratch free, sealed and unused, otherwise they will be rejected.


All Electrical products sold by our company have one year limited warranty.

It Covers malfunction or defect caused by faulty materials or workmanship for any Farouk Systems, Inc. appliance that was purchased through an authorized professional salon or other authorized distributor and lasts for one (1) year from the date of purchase. This warranty does not cover steel parts; plastic parts; flex cord; damages caused by negligence, misuse, tampering, alteration, failure to follow safety, operation or maintenance instructions; or normal wear and tear. To use this warranty, please communicate with The Medical Company for Advanced Technologies and provide the original bill and original transaction bill.


This agreement has been written in the English and Arabic languages, in case of any conflict or different meanings. the English language prevails.